Microsoft Azure outage: Impacting bentley services

Incident Report for Bentley Systems, Inc

Resolved

Following an extended monitoring period, all services are now operating as expected. Thank you.
Posted Oct 29, 2025 - 23:24 UTC

Monitoring

A fix has been implemented, and our services are gradually recovering. We’ll continue to monitor the situation closely.
Posted Oct 29, 2025 - 19:30 UTC

Update

We’re actively working with Microsoft to fix this issue and will share updates as soon as they’re available. Thanks for your patience.
Posted Oct 29, 2025 - 18:32 UTC

Identified

We are currently experiencing issues with the following services:

Licensing services

Products and services that use micro front-ends

PlantSight Website

Accessing a project via infrastructurecloud.bentley.com

Seequent Evo Suite

This is due to an ongoing Azure Front Door outage. Microsoft Azure is actively working to resolve the issue within their network infrastructure. We will provide updates as soon as more information becomes available.
Posted Oct 29, 2025 - 17:34 UTC
This incident affected: iTwin Products (PlantSight).