AWS Outage Impacting Bentley Services

Incident Report for Bentley Systems, Inc

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 10:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2025 - 10:45 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2025 - 10:39 UTC

Monitoring

AWS reported increased error rates and latencies for multiple AWS services in the US East region earlier today. They have applied mitigations and are seeing significant signs of recovery. We are also seeing improvement in the recovery of Bentley services. We will continue to closely monitor the situation. Thank you for your patience.

Posted Oct 20, 2025 - 10:17 UTC

This incident affected: Base Services (Managed Services (Global Status)).