Resolved -
This incident has been resolved and Bentley IMS is now working normally.
Thank you for your cooperation.
Jan 20, 13:00 UTC
Monitoring -
The issue has been identified, and the change has been implemented to fix it. We are now monitoring the system for stability and customer experience.
Jan 20, 12:33 UTC
Investigating -
Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European and Singapore users. You may experience difficulties logging in. Our team is actively working to resolve this matter. We will provide further updates as they become available. Thank you for your patience and understanding.
Jan 20, 12:20 UTC